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Privacy Policy

Version 0.1 · Effective [to be confirmed]

Draft for legal review. This text is a working draft and is not yet in force.

Who we are

PropSage Ltd ("PropSage", "we") is the controller of the personal data described in this policy. PropSage is part of TechXio Ltd, our parent company. You can contact our data protection lead at [dpo@propsage.co.uk].

What we collect

  • Enquiries: the details you give us in our early access, contact, partner and demo forms.
  • Accounts: your name, email address, sign-in details and preferences when you use the PropSage app.
  • Usage: technical logs needed to run and secure the service. We only use analytics cookies if you agree.

Why we use it, and our lawful basis

  • To reply to enquiries and arrange demonstrations: legitimate interests.
  • To provide the PropSage service you sign up for: contract.
  • To send product news by email: consent, which you can withdraw at any time (Privacy and Electronic Communications Regulations 2003).
  • To keep records the law requires: legal obligation.

Where it is stored

The public website is hosted on Amazon Web Services. Online enquiry forms are currently disabled. We will update this notice before enabling submissions or launching application accounts. Our current sub-processors are listed in the Trust Centre.

How long we keep it

Early access entries are kept until 12 months after launch or until you ask us to remove them. Contact messages and partner applications are kept for 24 months. Unconfirmed marketing consent expires after 7 days.

Your rights

Under UK GDPR you can ask to access, correct, delete or restrict your data, object to its use, or ask for a copy to take elsewhere. Email [dpo@propsage.co.uk]. We reply within one month.

Complaints

If you are unhappy with how we have handled your data, please tell us first. You can also complain to the Information Commissioner's Office (ico.org.uk). Our ICO registration number is [ICO registration number].